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    salemfiber@salemcity.org

    SALEM FIBER

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    Jeff Whiting
    May 24, 2021

    South Strawberry Timeline

    in Welcome to the Forum

    I checked out the progress, it looks awesome! The workers installed the pull tape in our neighborhood a few months back. Any idea when South Strawberry will be installed? Where is the south strawberry node on the list compared to the other ones?


    On a personal note I'm trying to decide if I renew my 1 year comcast :-( contract to save some money.

    I didn't renew my contract and am paying month waiting for fiber. But if my node is a year out...might as well save some money in between times.


    Thanks!

    6 comments
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    6 Comments

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    salemfiber
    Nov 02, 2021

    Not yet. I am working on it and I still hope it will happen this week. I will post in the forum when I am ready for testers.

    Like

    J
    Jeremy Knudsen
    Nov 02, 2021

    Hijacking this thread to ask when y'all are ready to test in Deer Creek? Me and a neighbor are interested.

    Like

    salemfiber
    Nov 02, 2021

    Unfortunately, the supply issues continue. I get one major issue solved and three more come up. I thought we would start to get past all these problems. I ordered my overhead fiber terminals back in June and I was told 8-10 weeks. I still haven't seen them. Parts for the fiber huts are slow to impossible to get. It has been a real struggle. We are bringing people online but at about half the rate I could be doing if I didn't face the supply struggles that are prevalent in the fiber industry.


    We are coming! I know it is all frustrating but we are coming and it is an amazing network!

    Like

    J
    Jeff Whiting
    Nov 01, 2021

    John in your recent updates it sounds like some of the supply problems have been worked out and nodes are starting to come online! Has that changed the outlook at for south strawberry?

    Like

    J
    Jeff Whiting
    May 25, 2021

    I appreciate the follow up and letting me know. It's crazy how pandemic shortages seem to be continuing even though the pandemic seems to be wrapping up.


    Thanks for getting fiber to Salem.

    Like

    salemfiber
    May 25, 2021

    Jeff,


    Unfortunately, it could be a year before the service is available in your area. We face several challenges that have slowed progress and prevented me from even making a estimated service date list. FTTH projects across the country have made getting certain pieces difficult and I am facing lead times of 40-42 weeks on some items. I am engineering around the shortages as best I can and I will provide an install schedule as soon as I can.


    I wish I had better news but we are working hard to bring the service to every resident of Salem.


    John Bowcut

    Salem Fiber

    801-997-0461

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    6 comments
     

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